Privacy Policy

1 Overview

White Flower Foundation ("White Flower," "we," "us," or "our") operates an online fundraising platform that connects people in need with a community of donors across the United States. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services.

By accessing or using White Flower Foundation, you agree to the practices described in this policy. If you do not agree, please do not use the platform.

2 Information We Collect

We collect two categories of information:

Information you provide

• Account and profile details such as your name, email address, phone number, and location when you create an account or start a fundraiser.
• Payment information processed securely by our payment partners. We do not store full card numbers on our servers.
• Campaign content you publish, including your story, photos, updates, and goal amount.
• Messages you send to our support or Trust & Safety teams.

Information collected automatically

• Device and browser information, operating system, and IP-based approximate location.
• Usage data such as pages visited, time spent, and links clicked.
• Cookies and similar technologies, as described in Section 5.

3 How We Use Your Information

We use your information to:

• Create and manage your account and fundraisers.
• Process donations and withdrawals securely.
• Communicate with you about your account, campaigns, and donations.
• Send platform updates and occasional promotional messages, which you can opt out of at any time.
• Detect, prevent, and investigate fraud or misuse, including under the White Flower Guarantee.
• Improve the performance, safety, and design of the platform.
• Comply with applicable laws and legal obligations.

4 How We Share Your Data

We do not sell your personal data to third parties. We share information only in the following limited circumstances:

• Service providers — payment processors, email, hosting, and analytics partners who act on our behalf under confidentiality obligations.
• Campaign organizers — when you donate, the organizer receives your name and donation amount unless you choose to give anonymously.
• Legal requirements — when required by law, regulation, legal process, or to protect the rights, safety, and property of our users or the public.
• Business transfers — in connection with a merger, acquisition, or sale of assets, subject to this policy.

5 Cookies

We use cookies and similar technologies to remember your preferences and understand how the platform is used. These fall into three categories:

• Essential cookies — required for login, security, and core functionality.
• Analytics cookies — help us understand how visitors interact with the platform.
• Preference cookies — remember your settings and choices.

You can control or disable cookies through your browser settings. Disabling some cookies may affect platform functionality.

6 Security

We implement industry-standard security measures to protect your personal data, including SSL/TLS encryption, secure data storage, continuous monitoring, and regular security reviews. While we work hard to protect your information, no method of transmission over the internet is completely secure. If you believe your account has been compromised, contact us immediately at support@whiteflowerfoundation.org.

7 Your Rights

Depending on your location, you may have the right to:

• Access a copy of the personal data we hold about you.
• Correct inaccurate or incomplete information.
• Request deletion of your data, subject to legal and contractual obligations.
• Opt out of marketing communications at any time.
• Request portability of your data where applicable.

To exercise any of these rights, contact us through our Contact page.

8 Children's Privacy

White Flower Foundation is not directed to individuals under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it promptly.

9 Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of the platform after changes take effect constitutes acceptance of the updated policy.

10 Contact Us

If you have questions about this Privacy Policy or how your data is handled, email us at support@whiteflowerfoundation.org or reach out through our Contact page.